Warung BungaPagi Ecosystem
Authentic Malaysian Taste, Warmth of Togetherness. Experience authentic Malaysian cuisine, exclusive membership benefits, and a seamless digital ordering experience.
Project Overview
Warung BungaPagi Ecosystem is a comprehensive digital transformation for a network of traditional Malay cuisine restaurants. The ecosystem combines an online ordering portal (e-menu), a customer loyalty system (membership), and exclusive promotion integrations. Customers can order food for takeaway or home delivery, collect loyalty points, and redeem them for discount vouchers directly, delivering a modern F&B experience that builds customer loyalty.
Challenges
& Solutions
How we turned complex technical problems into elegant, structured digital solutions.
Connecting digital menu orders directly to physical POS receipt printers installed at restaurant outlets.
Building a WebSocket API bridge connecting cloud order queues with local thermal printer hardware.
Managing daily menu updates and ingredient availability statuses during peak lunch hours.
Structuring a quick inventory status toggle page on the outlet cashier dashboard.
Building a customer loyalty points engine that is secure against multi-account registration exploits.
Applying phone number OTP (One-Time Password) verification for every new membership registration.
Workflow
Consultation
Analyzing restaurant cashier operations, loyalty membership point structures, and menu visual design goals.
Planning
Designing wireframes for the interactive e-menu catalog and database models for loyalty points.
Development
Developing the customer-facing website with Next.js and building the outlet admin dashboard for order tracking.
Quality Assurance
Testing automatic order receipt printing to physical thermal printers and auditing discount voucher logic.
Launch & Support
Launching the ordering website, installing cashier sync modules, and monitoring daily transaction traffic.
Screenshots Gallery
A glimpse into the interface and user experience we meticulously designed.
Achieved Results.
Revenue Increase
Digital inventory management helped kiosk partners increase average daily sales by 18%.
Reach Expansion
The online delivery system enabled kiosks to serve orders within a 5km radius of their location.
Payment Digitalization
QRIS integration successfully reduced kiosk customer credit/debt by 40%.
Inspired by this project?
Let's discuss how Zellio can bring your company's digital vision to life.