Warung BungaPagi Ecosystem
Authentic Malaysian Taste, Warmth of Togetherness. Experience authentic Malaysian cuisine, exclusive membership benefits, and a seamless digital ordering experience.
Project Overview
Warung BungaPagi Ecosystem is a comprehensive digital transformation for a network of traditional Malay cuisine restaurants. The ecosystem combines an online ordering portal (e-menu), a customer loyalty system (membership), and exclusive promotion integrations. Customers can order food for takeaway or home delivery, collect loyalty points, and redeem them for discount vouchers directly, delivering a modern F&B experience that builds customer loyalty.
Challenges
& Solutions
How we turned complex technical problems into elegant, structured digital solutions.
Connecting digital menu orders directly to physical POS receipt printers installed at restaurant outlets.
Building a WebSocket API bridge connecting cloud order queues with local thermal printer hardware.
Managing daily menu updates and ingredient availability statuses during peak lunch hours.
Structuring a quick inventory status toggle page on the outlet cashier dashboard.
Building a customer loyalty points engine that is secure against multi-account registration exploits.
Applying phone number OTP (One-Time Password) verification for every new membership registration.
Workflow
Consultation
Analyzing restaurant cashier operations, loyalty membership point structures, and menu visual design goals.
Planning
Designing wireframes for the interactive e-menu catalog and database models for loyalty points.
Development
Developing the customer-facing website with Next.js and building the outlet admin dashboard for order tracking.
Quality Assurance
Testing automatic order receipt printing to physical thermal printers and auditing discount voucher logic.
Launch & Support
Launching the ordering website, installing cashier sync modules, and monitoring daily transaction traffic.
Consultation
Analyzing restaurant cashier operations, loyalty membership point structures, and menu visual design goals.
Planning
Designing wireframes for the interactive e-menu catalog and database models for loyalty points.
Development
Developing the customer-facing website with Next.js and building the outlet admin dashboard for order tracking.
Quality Assurance
Testing automatic order receipt printing to physical thermal printers and auditing discount voucher logic.
Launch & Support
Launching the ordering website, installing cashier sync modules, and monitoring daily transaction traffic.
Screenshots Gallery
A glimpse into the interface and user experience we meticulously designed.
Achieved Results.
Revenue Increase
Digital inventory management helped kiosk partners increase average daily sales by 18%.
Reach Expansion
The online delivery system enabled kiosks to serve orders within a 5km radius of their location.
Payment Digitalization
QRIS integration successfully reduced kiosk customer credit/debt by 40%.
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