Privacy Policy
Last Updated: August 2026DOC_ID: ZP-9388
Document Sections
What We Collect — and Nothing More
At ZELLIO, we operate on a strict "minimum necessary" principle. We only collect information you actively provide when reaching out to us — typically your name, email address, phone number, and the details of your project or inquiry. We do not scrape social profiles, run background checks, or collect behavioral data without your explicit awareness. If you consult with us, you share what you're comfortable sharing. That's the only deal we operate on.
Why We Use Your Information
The information you provide is used exclusively to serve you: responding to project inquiries, preparing technical proposals, coordinating development timelines, and delivering progress updates during active engagements. We may occasionally send relevant industry insights if you've opted in — and opting out is always one click away. We will never use your data to retarget you with ads, resell it to lead brokers, or hand it to third-party marketing services.
How We Protect Your Data
We apply the same standards of craftsmanship to your data security as we do to the code we ship. All data is stored on enterprise-grade cloud infrastructure with encryption at rest and in transit. Access is restricted to team members directly involved in your project, and internal access logs are maintained. While no system is immune to all risk — we're transparent about that — we continuously audit our own security posture and apply patches as threats evolve.
When Data Is Shared — and With Whom
We do not sell, rent, or trade your personal data to any third party. Period. Where necessary to deliver our services — such as using cloud hosting providers like Vercel or communication tools — only the absolute minimum required data is shared with those vendors, and they are contractually bound to handle it responsibly. If we are ever required to disclose information by law or legal order, we will notify you to the extent legally permitted and limit disclosure to what is strictly required.
Your Rights Over Your Data
You have full rights over the information you've provided us. At any time, you may request to access a copy of your data, ask us to correct inaccurate records, or request permanent deletion from our systems. You may also withdraw any previously given consent for communications. To exercise any of these rights, simply email legal@zellio.id — we respond promptly and without friction.
Cookies on This Website
This website uses a small number of cookies to maintain language preferences across sessions and gather anonymous aggregate analytics via tools like Google Analytics. We do not use advertising cookies or cross-site tracking cookies. You can configure your browser to refuse cookies at any time — note that some functional elements of the site may behave differently if session cookies are blocked. See our dedicated Cookie Policy page for more granular detail.
Policy Updates & How to Reach Us
This policy reflects how ZELLIO operates today and will be updated whenever our practices materially change — always with a visible revision date at the top. We won't bury major changes in legal jargon. For questions, correction requests, or deletion of your data, reach out to us directly at legal@zellio.id. We're a real team of engineers and designers in Indonesia, and we take these responsibilities seriously.